Align & Bloom Privacy Policy

This Privacy Policy outlines how Align & Bloom collects, uses, and protects your personal information when you visit the website or use our services.

 

CONTACT DETAILS

Email // hello@alignandbloom.co

WHAT INFORMATION WE USE, COLLECT AND WHY

In order to provide services, operate customer accounts and guarantees, provide service updates or for marketing purposes, we collect or use the following information:

·      Names and contact details

·      Website user information (including user journeys and cookie tracking)

·      Records of meetings and decisions

·      Account information, including registration details

·      Marketing preferences

·      Purchase or viewing history

·      IP addresses

·      Records of consent, where appropriate.

 

LAWFUL BASES

Our lawful bases for collecting or using personal information to provide services, operate customer accounts and guarantees, provide service updates or for marketing purposes are:

·      Consent

·      Contract

 

WHERE WE GET PERSONAL INFORMATION FROM

We will only ever collect any personal information from users directly.

HOW LONG WE KEEP INFORMATION

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the users’ consent.

WHO WE SHARE INFORMATION WITH

We will only ever share information with organisations we’re legally obliged to share that personal information with, or with the emergency services where necessary.

 

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

·      Your right of access - You have the right to ask us for copies of your personal data.

·      Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

·      Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

·      Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

·      Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

·      Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

·      Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

  

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint